Vision with experience

Welcome to Amba

Alan Miles

Bringing people, objectives, strategy and technology together.

In various contexts it has been stated, "Evolve or die!". Responsiveness to change starts with understanding your business as well as any external factors affecting it. What sets your business apart from others, and how can that be improved? My part in that is in business process modelling, automation and integration.

My name is Alan Miles.  I trade as Amba Limited to provide a wide range of services to clients as a Business Process Engineer, developer, and for some clients as their acting CTO (Chief Technical Officer).  I am very comfortable in bridging the gap between IT and business professionals, and in that role enjoy being a mediator, translator, and facilitator.

I have well over 30 years of experience across quite diverse areas of computer technology, have been a Microsoft Partner since the 1990s, and have kept right up to date with all the latest in technologies available to businesses.  I have the ability to understand management issues, and to communicate ideas in non-technical terms.

I prefer to develop a close relationship with my customers - to be a trusted ally and have the satisfaction of seeing what I do make a real difference for the better.

Throughout my career to date, there have been two solid themes ... Automation and Integration.

Innovation is required in every aspect of business today, so that you stand out from the rest, for product and service quality and design.  Work with me to get a clearer understanding of your business processes and identify possible areas for improvement.

  Improve the quality of products and services delivered to customers.
  Improve profitability.
  Improve satisfaction – your own, your staff, and your customers.

If you need someone who can get their head around how technology can enhance your business, then I’m your man.  If it is important to you to get something done, I will work to find the most effective and economic way to make it happen.  I’m known to find solutions to problems where others have failed.  As a result I have become a valuable “Jack of all trades”, as well as being a specialist in a few areas.

Contact Me- I make no charge for my first consultation, and there is no obligation to take the contact any further.  Talk to me - you will not regret it!
Microsoft Partner, specialising in small business

I offer expert services in:

  Business process mapping, process improvement, integration and automation.  Ask me about it!
  Business requirements analysis and systems architecture.
  Establishing or upgrading essential business services (e-mail, web, applications, terminal services).
  ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) implementation.
  Implementation of supply chain, manufacturing and inventory management methods.
  Web design and hosting services, especially if you want to self-host.
  Expert developer with Pick®, D and UniVerse® relational databases.
  Application of “Agile” frameworks, for systems development.

I enjoy solving business challenges and applying the appropriate technologies.  I am a good listener, an analytical thinker, an effective communicator, and can be diplomatic when I need to be.  These attributes mean that I can formulate solutions to problems and guide a project to success.

I get great satisfaction from helping a project succeed and work hard to ensure that this happens.  I love what I do and know that what I have to offer is valuable in today’s ever-changing business environment.

For virtually all my career to date I have been a shareholder, director and employee of businesses I have established.  So although I am a “technician” first and foremost, I have a much broader perspective and the experience to recognise the real needs of business.  Also, most of the background details I have provided are in the context of working my businesses with many client companies at the same time.           

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